About Map Menders

Map Menders is a help desk for the owners and office managers of local businesses whose listing has gone wrong: a review they want gone, a suspended profile, a verification that keeps failing, hours that show the wrong thing on a holiday. Each page answers one task, gives the steps, says what usually goes wrong, and links the platform's own help page it was checked against.

Who runs it

The site is operated by Stellar Capital. Guides are written and checked under the pen name Ellis Marr (English) and Lena Brandt (German). We use pen names rather than invented experts: there are no credentials to claim here, only the sources each page cites, which you can check yourself.

What we are not

We are not Google, Apple, Microsoft or Yelp, and not affiliated with any of them. We can't remove reviews, reinstate profiles or speed up verification; nobody outside the platforms can. We don't give legal advice, and we never suggest buying, gating or faking reviews.

How it is paid for

Some pages link to B12, our website partner, and to review cards on Amazon; we may earn a commission if you sign up or buy. The guides would say the same without those links. Details are on the disclosure page.

Corrections, a process that changed, or a fix we should add: contact us. How we check pages is set out in our method.